hunian138 Platform Account Terms
These terms govern your use of hunian138 and your account with us. When you open an account on hunian138, you agree to these terms. We set them out clearly so you understand your rights and responsibilities, and so we can operate fairly and transparently with all our account holders.
Our services are available only where local law permits. You are responsible for verifying that your access and use of hunian138 comply with your own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. These terms apply to all account holders, regardless of location, payment method, or game category.
This page covers account opening, deposits and withdrawals, bonus terms, dispute resolution, and our jurisdiction notice. If you have questions about these terms, contact our support team.
Account Opening and Eligibility
To open an account on hunian138, you must be of legal age in your jurisdiction and not prohibited by law from using our services. You must provide accurate information during registration — your name, contact details, and payment method ownership must be truthful. We verify this information before your first withdrawal. If we discover false information, we reserve the right to suspend or close your account.
You are responsible for keeping your login credentials secure. Do not share your password or two-factor authentication codes with anyone. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for unauthorized access if you have shared your credentials or failed to secure them.
Each person may hold only one account on hunian138. Multiple accounts by the same person are prohibited and may result in account closure and forfeiture of funds. We use automated systems to detect duplicate accounts and reserve the right to investigate suspicious account patterns.
Our hunian138 Verification Process
Before you can withdraw funds from hunian138, we require account verification. This is a standard anti-fraud measure. Verification involves confirming your identity (national ID number), your registered phone number, and your payment method ownership. We ask for a photo of your ID and a recent bank statement or e-wallet screenshot. Verification typically completes within 2–4 hours during business days.
If you submit verification documents outside banking hours or on holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, verification resumes the next business day. If we cannot verify your information, we will contact you to request additional documentation. Failure to complete verification within a reasonable timeframe may result in account suspension.
Deposits and Withdrawals
We at hunian138 accept ten payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Each method has its own deposit minimums and settlement timing. E-wallets like mobile banking and local payment typically process deposits within minutes. Bank transfers via online payment, e-wallet, mobile banking, or local payment settle within one business day. online payment offers flexibility across multiple banks and typically settles within subject to verification.
Deposits are credited to your account balance immediately upon settlement. Your balance is shared across all hunian138 game categories — live-dealer tables, slots, sportsbook, and esports. You can withdraw your balance at any time, subject to verification and account-tier limits. Withdrawal minimums are low to allow you to cash out even small amounts. Withdrawal maximums depend on your account tier and verification status.
Withdrawals are processed to the same payment method you used for your most recent deposit. If you want to withdraw to a different method, contact our support team. Withdrawal settlement times match deposit settlement times — e-wallet withdrawals typically process within minutes, bank transfers within one business day.
Account Tiers and Limits
Your account tier determines your deposit and withdrawal limits. New accounts start at Tier 1 with standard limits. As you verify your identity and build transaction history, your tier increases automatically, raising your limits. Tier 2 and Tier 3 accounts have higher limits and access to higher-stake live-dealer tables. We do not charge fees for tier upgrades — they happen automatically based on your account activity.
If you want to request a manual tier upgrade, contact our support team with your account details. We review your transaction history and verification status and respond within 24 hours.
Bonus and Promotion Terms
We at hunian138 occasionally offer bonuses and promotions to new and existing account holders. Any bonus offer is subject to specific terms, which we display clearly at the time of the offer. Bonuses are typically credited to your account balance and can be used on any hunian138 game category. Some bonuses may be restricted to specific games or markets — we specify this in the promotion terms.
Bonuses are subject to wagering requirements. This means you must play through the bonus amount a certain number of times before you can withdraw it. For example, a bonus with a 5x wagering requirement must be played through five times before withdrawal. We calculate wagering based on your total bets, not your wins or losses. Once you meet the wagering requirement, the bonus converts to cash and you can withdraw it.
Bonuses expire if not used within the specified timeframe. We display the expiration date in your account dashboard. Expired bonuses are forfeited and cannot be recovered. We reserve the right to cancel or modify bonus offers at any time, with notice to affected account holders.
- Wagering requirement
- The number of times you must play through a bonus before converting it to cash. Calculated on total bets, not wins or losses.
- Account tier
- Your account level, determined by verification status and transaction history. Higher tiers have higher deposit and withdrawal limits.
- Settlement timing
- The time it takes for a deposit or withdrawal to process. E-wallets typically settle within minutes; bank transfers within one business day.
Dispute Resolution and Support
If you have a dispute with hunian138 — such as a question about a bet settlement, a transaction, or account access — contact our support team. We respond to inquiries during business hours and aim to resolve issues within 24 hours. Our support team is available in Indonesian and English.
We review all disputes fairly based on the facts. If a technical issue occurred during a game or transaction, we investigate and settle it correctly. If you believe a bet was settled incorrectly, we review the game record and the applicable rules and make a final determination. Our decision is binding unless you have evidence of fraud or system error.
If you are not satisfied with our resolution, you may escalate your dispute to our management team. Provide your account details, the date and time of the issue, and a detailed description of your concern. We respond to escalations within 48 hours.
Summary: Your Rights and Responsibilities
When you open an account on hunian138, you agree to these terms. You are responsible for keeping your login credentials secure, providing accurate information during registration, and verifying that your use of hunian138 complies with your jurisdiction's law. We are responsible for operating fairly, settling bets correctly, protecting your data, and responding to support inquiries promptly.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access and use of hunian138 comply with your own jurisdiction's law. If you have questions about these terms or your account, contact our support team — we are available in Indonesian and English.
These terms are effective as of your account opening date and remain in effect for as long as your account is active. We may update these terms at any time, with notice to affected account holders. Your continued use of hunian138 after an update constitutes acceptance of the new terms.